Aila is available around the clock and can access practice systems and medical records to assist with queries and log patient requests on the practitioner dashboard for asynchronous resolution.

Aila can converse with patients via phone or web apps in over 100 languages, providing consistent and inclusive communication at any time. It synthesises information shared across multiple sources to gain a comprehensive understanding of patient concerns.

AI-powered screening helps flag cases for emergency services, pharmacies, or community care, assisting practitioners in ensuring patients are routed quickly and effectively.

Aila employs clinical intelligence to deliver actionable summaries, prioritisation recommendations, and case mapping for practitioners based on urgency, clinician availability, and background. It also integrates with scheduling systems to allocate appointments effectively and manage patient follow-ups near appointment dates.

By retaining individual patient context, Aila proactively triggers updates, gathering inputs from both patients and practitioners at different points in the care journey to ensure seamless asynchronous communication. When critical concerns arise during follow-up conversations, Aila immediately notifies practices and flags cases for 999 or urgent care intervention where necessary.

Aila summarises patient histories and medical reports for quick and clear insights before consultations.

Ambient note-taking captures discussions during consultations, with clinical decision support available in real time.

Automatically generates pre-filled EHRs and SOAP notes based on conversation transcripts and case histories.

One-click creation of referral letters, care plans, and prescriptions, all customisable to the clinician’s needs.

Automated patient follow-ups managed by Aila according to care plan. Updates are shared with practitioners, ensuring patients receive continuous care and practitioner oversight.